FAQs – Frequently Asked Questions
We process payouts within 24-48 hours, provided all required documents are submitted.
Yes! You can add parents, in-laws, and extended family members for an additional monthly fee.
We offer a grace period, but it’s essential to keep payments up to date to avoid policy lapses.
Yes! You can upgrade your cover amount at any time, subject to the waiting period for increased benefits.
Contact Us
Phone
Mobile: 071 452 9999
Email
info@ycsolutions.co.za
sales@ycsolutions.co.za
Working Hours
Monday - Friday / 8:00AM - 16:30PM
Head Office
07 Gold Reef Rd, Ormonde, Johannesburg, 2091
Komani Office
Standard Bank BuildingOffice No.: 790 - 92 Cathcart Road Central, Queenstown Eastern Cape 5319
Durban Office
Nedbank House, Office Nr: 140024/30 Ingcuce (Albert) Street Durban (Central) 4001